REFORMER PILATES
STUDIO MANAGER

  • Glynde, Adelaide SA

  • Casual > view to Permanent

  • 30-35 hrs/week

  • Fitness Industry Award

10

Instructing hours per week

25

Growth hours per week

4+

Instructors in your team

2027

GM pathway planned

THE ROLE

HELP US BUILD SOMETHING BETTER.

Better Gym offers both Group Coaching and Reformer Pilates in Glynde, South Australia. We train everyday people aged 35–60 who want to feel stronger, move better, and build a habit that lasts. We're growing - and we're looking for a Pilates Studio Manager who wants to lead that growth.

This isn't just an instructing role. It's a leadership role for someone who loves Pilates, loves people, and is motivated by building a studio from the inside out.

Most of your week isn't on the reformer. It's building the studio - converting leads, retaining members, leading your team, and creating content. If that excites you, read on.

Approximately 10 hours per week will be spent instructing Reformer Pilates classes. The remaining 25 hours are focused on growing the studio - following up leads, conducting Goal Setting Plans with new members, managing the instructor team, creating content, and building the kind of community that keeps people coming back year after year.

WHAT YOU’LL DO

KEY RESPONSIBILITIES

REVENUE GROWTH & MEMBER ACQUISITION

This is the MOST important part of the role.

  • Follow up every new Pilates enquiry within 1 hour of submission - call first, text if no answer

  • Conduct all new member Goal Setting Plans for the Pilates studio

  • Convert intro offer leads into ongoing memberships

  • Proactively re-engage lapsed or inactive members

  • Identify local partnership opportunities - allied health, physio, maternal health, workplace wellness

  • Track weekly leads, conversion rates and new member numbers - report to GM each Monday

MEMBER RETENTION & COMMUNITY

  • Build genuine relationships with every Pilates member - know their goals, their history, their progress

  • Proactively check in with members who haven't booked recently

  • Create a studio culture that members want to be part of and recommend to others

  • Encourage and facilitate Google Reviews from satisfied Pilates members

REFORMER PILATES INSTRUCTION

  • Deliver high-quality instructor-led classes aligned with the BETTER philosophy

  • Modify movements for members with injuries, health conditions, or pre/postnatal considerations

  • Maintain the friendly, welcoming environment that defines BETTER Pilates

  • Cover instructor absences where required

INSTRUCTOR TEAM LEADERSHIP

  • Build and maintain the weekly instructor roster, published 2 weeks in advance

  • Conduct regular check-ins with instructors on performance and member feedback

  • Induct new instructors into the BETTER Pilates standards and culture

  • Manage instructor availability, leave and session coverage

CONTENT, MARKETING & ADMINISTRATION

  • Film and contribute Pilates-specific content for Instagram and Facebook

  • Collaborate with the GM on paid advertising campaigns for Pilates

  • Manage studio operations, cleanliness and equipment standards

  • Manage memberships via Hapana and produce weekly performance reports

PERFORMANCE

HOW SUCCESS IS MEASURED.

METRIC

TARGET

New Pilates leads followed up

New Pilates members converted

Pilates class average capacity

Lapsed member reactivations

Pilates revenue contribution

Google Reviews (Pilates)

Weekly performance report

100% within 1 hour of submission

Minimum 5/month in months 1–3, growing monthly

75%+

Minimum 2 per month

Growing month on month — reported weekly

Minimum 2 new reviews per month

Submitted to GM every Monday

THE RIGHT PERSON

YOU’RE THE RIGHT FIT IF…

Essential

  • You hold a current Reformer Pilates qualification

  • You're comfortable making sales and follow-up calls

  • You build relationships naturally - members will trust you

  • You're self-motivated and don't wait to be told

  • You track numbers and take ownership of results

  • You're comfortable on camera and creating content

  • You're aligned with training for longevity, not aesthetics

DESIRABLE

  • Previous studio management experience

  • Membership sales or client retention experience

  • Experience with Hapana, Mindbody or similar

  • Pre/postnatal or injury rehabilitation knowledge

  • Experience leading or coordinating a team

Attitude and genuine passion for people will always matter more than a perfect resume.

If you believe in what we're building and want to be part of it — apply.

YOUR FUTURE HERE

THE GROWTH PATHWAY.

Better Gym has a planned General Manager role targeted for 2027.
We always consider internal candidates first.

NOW

REFORMER PILATES STUDIO MANAGER

Build the studio, lead the team, grow revenue. Prove what you're capable of.

6-12 MONTHS

PROVEN PERFORMANCE & PAY REVIEW

Demonstrated results lead to expanded responsibilities and remuneration review.

2027 (PLANNED)

GENERAL MANAGER

Overseeing both Group Coaching and Pilates. Internal candidates considered first.

APPLY NOW

READY TO APPLY?

Complete the form below.
Applications close Friday the 12th of June at 5pm.